March 2008

You are currently browsing the monthly archive for March 2008.

Last fall, a friend and aspiring journalist at the Journal called me to proudly ask if I’d read his byline, which was published in that day’s paper. He provided the precise section and page number. My response? “Hold on, let me dig the paper out of the bird cage.” Now, CarryOn doesn’t really employ any birds… at least not literally… but I made my point. Today, newspapers may be more valuable as bird cage lining than as vehicles for delivering the news. Why would I trudge across the office to disturb the actual, physical print version of the paper that was so happily posing as placemat to some cup of joe in our communal kitchen?

To underscore my point, I have to plug my (favorite) client Symantec and the findings of the Norton Online Living Report (the most amazing PR campaign ever conceptualized!) that found Internet users worldwide read news online at nearly an equal rate as in traditional printed newspapers and magazines. Now, I’m one of those rare PR professionals who actually started her career before the days of the Internet, but I pride myself in keeping pace with the times. I embrace technology. I have to – as CarryOn’s Tech Practice Leader, it’s what I do for a living. Friends, I cuddle my Blackberry. So, for an Internet addict like me, the stat about reading news online is conservative. At best. Seriously, doesn’t everybody get their news from the Internet, where every report filed must be true, even if it’s posted on a site called “GoFugYourself”?

But, due exclusively to the unrelenting persistence of my scoop-hunting and news-breaking friend, I gave in. I actually got up from my desk, left my office, caught a tram to the kitchen where the papers are stashed and dirtied my hands with ink (yes, dear Internet generation, papers really do leave you messed with ink… it ain’t purdy and don’t do it wearing white). My friend’s column on the “bantering Bancrofts” was witty, but what was really memorable was my renewed love affair with the paper – the actual, physical, hard-copy version of the paper.

I spent an hour flirting with the papers that morning. I read the Journal, the Gray Lady, the Pink Sheet, and even the entertainment rags. Actually, maybe read is an understatement. I devoured them (and my coffee). And I learned something. You can tell a lot about a paper by experiencing its physical manifestation. Having not picked up a paper in years, the first thing I noticed was how thin it had gotten. It lost weight. And not just a few pounds, but it shed entire pages. This gave me an insane dose of reality on how dire the traditional journalism industry is. Gone are the pages of colorful, clever ads, and with them, the credible, authoritative, expert journalism of yesteryear. Where has the reckless ad spending gone? Once you get beyond the initial shock and awe of the skeleton of a paper, you are quickly schooled on the publisher’s priorities. Just scan the headlines and look at the print layout. Consider how the stories are placed on the page. What’s above the fold. What’s below. What story was big enough to make it to A1. What stories were abandoned on the last page. What stories merited photography and original artwork. All of this gives you invaluable insight to how the media operates. As PR professionals, it allows us to better hone our pitches, appreciate the spoils of our hard work, and remind us how lucky we are to have a choice.

Peter Shankman has launched an interesting service of sorts called Help a Reporter, which actually stems from his hugely popular Facebook group If I can help a reporter out, I will. On the new homepage Peter likens the service to ProfNet which in my opinion misses the mark in a good way. ProfNet is a paid service that puts PR people, journalists, and experts together based on similar topics of interest. However, it’s also very clearly a sales tool for both the PR practitioners and the experts. Based on its roots in social media, Help a Reporter, has the opportunity to be much more. It has the opportunity to be more alumni association than vendor – a network of people with common backgrounds who have a vested interest in helping one another. Perhaps that’s why Peter goes on to say:

This is really the only thing I ask: By joining this list, just promise me and yourself that you’ll ask yourself before you send a response: Is this response really on target? Is this response really going to help the journalist, or is this just a BS way for me to get my client in front of the reporter? If you have to think for more than three seconds, chances are, you shouldn’t send the response.

In other words, Peter is asking that you don’t take his community and turn it into Second Life… A great concept that blossomed into community and was subsequently deserted when the axles broke on the marketers’ bandwagon.

The question remains to be answered, do we as practitioners have that sort of self control? Or perhaps more pertinently, do we have the presence of mind to recognize when we are helping a reporter versus when we are loading our pitch into a shotgun and sawing the end off? The future of PR is returning to relationships (as opt-in technologies like RSS take over from email, the ultimate sawed-off shotgun), and Help a Reporter is the start of a great community as long as we treat it as just that: community.

Help a Reporter

Hulu Logo

Hulu.com is a new social video site that represents one of the first major steps toward offering network video content for free online. Hulu is currently only open to a small population of beta testers but should be launching to the public sometime later this year. Here we take a look at the future of both online and network video.

Overview:

Hulu is a joint venture between News Corp. (which also owns MySpace) and NBC Universal. It offers programming from partners Bravo, E! Entertainment, FX Networks, Sci Fi Network, Sundance Channel, USA Networks, and more. Popular network shows like SNL, Family Guy, Heroes, and Prison Break are all available for free through the site. Check out a complete list of current network partners and available shows here.

Initial Thoughts:

Our first reaction is (no pun intended) Bravo! Finally a good move from the big guys to enter the social video scene. Not only does Hulu make network programming available online, it enables users to share it via an embed code similar to YouTube. Want to embed your favorite episode of Family Guy on your MySpace page? You can. At least we expect you will be able to. Presently there are only 3 episodes available from Family Guy, all of which are from the most recent season. Whatever content is on Hulu CAN be embedded, however. What if you don’t want to embed an entire show on your profile? No problem, Hulu allows you to clip just your favorite scene straight out of the episode and embed away. Can we say it again? Bravo.

Walk Through:

For a quick walk through of the platform check out the below screencast:


When watching Hulu videos on a high speed connection they played flawlessly and immediately. When testing Hulu on a Sprint air card for broadband anywhere, however, it was never able to get past buffering. By comparison, a video on YouTube will play somewhat choppily right when you open it or else buffer rather quickly and then play seamlessly. I’m sure the higher resolution of Hulu videos (the full screen version looks great) makes for much heavier data streams. Regardless, given the backing behind the site I’m sure they will have any bandwidth problems ironed out before going live to the public.

To complete the review, here is an embedded clip from the popular Family Guy clips on Hulu… The Salesman/Peter interactions are always priceless: